You can exchange or return any defective, broken, or incorrectly engraved items for a full refund within 30 days of purchase. However, items engraved correctly with your approved design are non-refundable.

Thank you for choosing The Wright Plaque! We’re committed to ensuring you’re satisfied with every part of your experience. If you have any feedback on how we can improve—whether it’s about quality, pricing, or our service—please let us know. While issues are uncommon, we’re dedicated to making sure every customer is completely happy.